Privacy Policy Your Data Matters

At Kargoship, we value your privacy and are committed to protecting your personal information.

Introduction

This Privacy Policy describes how Kargoship ("we", "our", or "us") collects, uses, and shares your personal information when you visit our website, contact us, or engage our services. It also explains your rights regarding your personal information and how we protect it.

By using our website and services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect very minimal information. The only personal information we collect is what you voluntarily provide when you email us:

  • Contact Information: Name, email address, company name, and other details you choose to provide when you communicate with us via email.

We do not use cookies, tracking pixels, or analytics tools. We do not collect any automatic information about your device or browsing habits.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:

  • Consent: When you voluntarily provide your information to us
  • Legitimate Interest: To respond to your inquiries and provide our services
  • Contractual Necessity: To fulfill our contractual obligations if you engage our services
  • Legal Obligation: To comply with legal requirements

How We Use Your Information

We use the information you provide in your emails solely for the following purposes:

  • To respond to your inquiries and communicate with you about your requests
  • To provide the services you have requested
  • To comply with legal obligations

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

  • With service providers who help us operate our business (such as email services)
  • When required by law or to protect our rights
  • With your consent

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Email communications are retained for up to 24 months after our last interaction
  • Contract-related information is retained for the duration of the contract plus any period required by law
  • We review our retention periods regularly and will securely delete information that is no longer needed

Your Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you
  • Right to Rectification: You can ask us to correct or update inaccurate or incomplete information
  • Right to Erasure: You can ask us to delete your personal data in certain circumstances
  • Right to Restrict Processing: You can ask us to limit how we use your data
  • Right to Data Portability: You can request a copy of your data in a machine-readable format
  • Right to Object: You can object to our processing of your data in certain circumstances
  • Right to Not Be Subject to Automated Decision-making: You can ask for human intervention if decisions are made automatically

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction. While we strive to protect your personal information, no method of transmission over the Internet is 100% secure.

Cookies and Similar Technologies

Our website does not use cookies or similar tracking technologies. We have implemented technical measures to prevent cookies from being set when you visit our website. This means:

  • We do not track your browsing behavior
  • We do not create profiles based on your interaction with our site
  • We do not use analytics tools that rely on cookies
  • You will never see cookie consent banners on our site

For more information about our cookie-free approach, please see our Cookie Policy.

International Data Transfers

We primarily store and process your data within the United Kingdom and European Economic Area (EEA). If we need to transfer your data outside these regions, we will ensure appropriate safeguards are in place to protect your information in compliance with GDPR requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Data Protection Officer

While not required based on our data processing activities, we have appointed a data protection contact person who is responsible for overseeing questions regarding this Privacy Policy. If you have any questions or concerns about how we handle your data, please contact:

Email: [email protected]

Supervisory Authority

If you are located in the European Economic Area and believe that we have not adequately addressed your data privacy concerns, you have the right to lodge a complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Last Updated: March 16, 2025